Terms & Conditions

Website

Please read these terms and conditions carefully before using this site.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern WVS's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'Worldwide Veterinary Service' or 'WVS' or 'us' or 'we' refers to the owner of the website whose registered office is 4 Castle Street, Cranborne, Dorset, BH21 5PZ, United Kingdom. Our charity registration number is 1100485. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

If you have any questions relating to these Terms, please e-mail us direct at info@wvs.org.uk.

Refunds

As a charity, Worldwide Veterinary Service is dependent on and incredibly grateful for your generous donation.

In compliance with legal and best practice regulations set by the Charity Commission, the Institute of Fundraising and the Fundraising Regulator, all donations we receive (including event registration fees) are treated as irrevocable gifts and, as such, are non-refundable.

However, if you suspect your credit card has been used incorrectly, or you have any other issue that you would like to discuss, please contact our Fundraising team as soon as possible by calling +44 1725 557225 (Monday to Friday, 9am to 5pm) or by emailing fundraising@wvs.org.uk.

Please note, donations made by direct debit are covered by the Direct Debit guarantee.